Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations.
Learning Objectives:
• Understand what makes people difficult.
• Develop skills to manage yourself.
• Identify strategies to manage others.
• Consider how to tailor your approach to different situations.
Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
Dynamic Horizons Innovative Relations (DHIR) and ethree have joined forces to bring you this training that provides a foundational overview of what we mean when we say 'Indigenous Peoples' in…
Read More »
This short course explores the 5 generations in the workplace today, highlighting considerations when working with others from different generations.
Read More »
Whether you're new to a nonprofit board or just looking to refresh your understanding, you're in the right place. This two-hour course will help you understand what governance is, your…
Read More »
This short course looks at the different types of stress and how they impact us. It breaks down the reaction cycle we have in a stressful situation and how you…
Read More »