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People & HR Health Check
Boost success with a full review of your people and practices.
Strategic Planning
Align your vision with actionable goals for long-term success.
Talent & Recruitment
Find and recruit the talent you need for success.
Culture & Workplace Consulting
Develop employee engagement, culture, and performance.
HR Support
Your HR partner for hassle-free support and peace of mind.
Training & Development
Elevate your skills with our programs and custom training!
Explore our online learning catalogue for a wide range of courses designed to elevate your skills.
Explore our interactive, self-directed courses.
Explore our longer, instructor-led programs.
Dealing with Difficult People
Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations.
Learning Objectives:
• Understand what makes people difficult.
• Develop skills to manage yourself.
• Identify strategies to manage others.
• Consider how to tailor your approach to different situations.
Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
Other courses you might find interesting
Managing Stressful Situations
This short course looks at the different types of stress and how they impact us. It breaks down the reaction cycle we have in a stressful situation and how you…
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Managing Conflict of Interest
This module is designed to help you expand your awareness and understanding of conflict-of-interest situations in organizations. The session is designed for both employees and board members and will focus…
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Working with the Generations
This short course explores the 5 generations in the workplace today, highlighting considerations when working with others from different generations.
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Developing Your People
Performance and development go hand in hand. If we want people to sustain their performance, we need to ensure they continually build their skills and abilities. This short course looks…
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